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Ferment & Co. Store

Built for Ferment & Co.

A relaunched online store for a small-batch fermentation brand, built around subscriptions and gift bundles.

A glass jar layered with colorful pickled vegetables

Overview

Ferment & Co. makes small-batch krauts, kimchi and hot sauces in a converted dairy. Their old online store could not handle subscriptions or gift bundles, which customers kept asking for, so we redesigned and rebuilt the store around both.

What we delivered

  • A new store design built around the brand's seasonal batches.
  • Monthly and quarterly subscription boxes with easy pause and skip.
  • Gift bundles with personal notes and scheduled delivery dates.
  • Email flows for abandoned carts, restocks and subscription renewals.

Outcome

The store launched in June and the support period closed in September. The team now checks in with Ferment & Co. once a quarter.

Milestones

  1. Store and brand audit

    Done

    Due

    Review of the old store, sales data and customer requests.

  2. New store design

    Done

    Due

    A refreshed storefront built around seasonal batches.

  3. Subscriptions and bundles

    Done

    Due

    Subscription boxes and gift bundles with scheduled delivery.

  4. Launch

    Done

    Due

    The new store went live with a launch campaign to existing customers.

  5. Support period

    Done

    Due

    Three months of fixes, tuning and training after launch.

The team

All members
  • Daniel Osei

    Senior Mentor, Engineering

    LeadMentor
  • Aisha Rahman

    Full-Stack Engineer

    Graduate
  • Lucas Moreau

    Product Designer

    Graduate